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Glass tech got etching primer on my paint above windshield?

Discussion in '3rd Gen. Tacomas (2016-2023)' started by taco_whisperer, Jul 28, 2023.

  1. Jul 28, 2023 at 11:20 AM
    #1
    taco_whisperer

    taco_whisperer [OP] Active Member

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    Just had a replacement done after waiting 2 months for oem glass.. The glass shop had some young guy doing most of the work. Long story short, they got black etching primer on the painted lip in two spots above the windshield and its not hard to see since my truck is white. Took the truck back to see what they could do about it and the older jackass supervising the younger one pulls out a putty knife and degreaser and starts hacking away at my paint.. How much does this shop owe me? Etching primer doesnt come off and if it did, the paint is still damaged and can possible rust? Anyone else deal with this garbage?
     
  2. Jul 28, 2023 at 11:29 AM
    #2
    maxmk8

    maxmk8 Well-Known Member

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    Take it to a reputable body shop and get a free quote. Then take said quote to the other place and demand they pay it … if not … well you can always small claims them
     
  3. Jul 28, 2023 at 11:29 AM
    #3
    GBourne

    GBourne Just a regular guy

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    Dumped the Tacoma, that's all it needed.
    All of the answers to your questions will be located at a paint and body shop.

    if you used your insurance to get a new windshield, contact them about the issue since the shop isn’t helping.
     
  4. Jul 28, 2023 at 2:40 PM
    #4
    taco_whisperer

    taco_whisperer [OP] Active Member

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    company owner came out to look at it and says he wants to redo it and that "the tape slipped" during installation and that it wont damage the paint... so two different stories I guess... I dont even want them to touch my truck again... but its apparently the only solution
     
  5. Jul 28, 2023 at 3:00 PM
    #5
    Off Topic Guy

    Off Topic Guy 2023 Trophy Points - Runner Up

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  6. Jul 28, 2023 at 3:20 PM
    #6
    RIX TUX

    RIX TUX no ducks given

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    nice pics
     
  7. Jul 28, 2023 at 3:21 PM
    #7
    stevesnj

    stevesnj Well-Known Member

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    Go through your insurance and they will deal with the shop.
     
    D.A.S. Taco likes this.
  8. Jul 28, 2023 at 3:26 PM
    #8
    Chew

    Chew Not so well known user

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    What happened to them? They were there,, didn’t look too bad,,, if it was the sealant anyways, if it was removed paint, I’d be pissed.
     
  9. Jul 28, 2023 at 3:26 PM
    #9
    taco_whisperer

    taco_whisperer [OP] Active Member

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  10. Jul 28, 2023 at 3:27 PM
    #10
    taco_whisperer

    taco_whisperer [OP] Active Member

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    the image upload didnt work.. had to use some lame image hosting site... Some of it is the sealant... long odd black strip is "tape" according to the owner... wtf
     
  11. Jul 28, 2023 at 3:30 PM
    #11
    taco_whisperer

    taco_whisperer [OP] Active Member

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    as far as knowing what it is. I took the old crackhead that did the job at his word.. the glob is clearly a sloppy idiotic sealant job and the other shit is anyones guess
     
  12. Jul 28, 2023 at 3:48 PM
    #12
    RIX TUX

    RIX TUX no ducks given

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    there were not any
     
  13. Jul 28, 2023 at 3:50 PM
    #13
    RIX TUX

    RIX TUX no ducks given

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  14. Jul 28, 2023 at 6:15 PM
    #14
    AM6217

    AM6217 Well-Known Member

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    part out ?
     

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