Frame Recall 2005-2010 or Longer??

Was the frame recall only up to 2010 year models or did it go all the way up to 2015 as well ??


Was looking for info on this and settlement in US has been settled but the Canadian one still has their website up.
If the dealer never mentioned the CRC treatment and never said to bring the vehicle back for a 2nd frame inspection dont they beat some responsibility ?
Does the recall or settlement require dealers to inform the owner of the chance to get a 2nd frame inspection in a year?

I cannot find recalll info online

 

It was never a recall, it was a limited service campaign/customer support program.
Not sure about Canadian trucks but in the US I believe it's 12 years from date of first use on 11-17 trucks.

 

So 2005-2015 were also a limited "CAMPAIGN" and not a recall either ? Even though there was a lawsuit.

 

The CRC was a special service campaign, and the inspection/replacement of frame was the class action lawsuit 12 year campaign.

The 11-17 models got a frame warranty extension that the 2005-2010 did not qualify for.

Basically all 05-10's are out of warranty, there is no recourse now, its way over.

 

Recalls often get confused with customer satisfaction programs and technical service bulletins.

Recalls almost always have to do with a safety issue.
There are 2 types of recall, voluntary (manufacturer discovers a safety issue and voluntarily issues a recall) and those mandated by NHTSA (NHTSA receives enough reports about an issue it deems to be a safety concern and leans on the manufacturer to issue a recall). Either way recalls are always a no cost to you repair and typically have no expiration.

A Customer Satisfaction Program/Limited Service Campaign is typically essentially a voluntary (or in this case the result of a lawsuit settlement) extended warranty on a specific component or system known to the manufacturer to be problematic, these almost always have a time or mileage expiration.

A Technical Service Bulletin (TSB) is an informational document typically meant for technicians, they can be for literally anything about the vehicle from new repair procedures, common problems, general information, updated fluids, specific diagnostic procedures, updated parts, etc. These repairs typically fall under manufacturer warranty only.

 

So basically 11-17 models had the same basic frame issues that are found on the 2005-2008 models ? Because thats what is sounds like. Ive not heard really that there were any major frame improvements such as using sandwich plates and virtually 3 different pieces of metal in the boxed areas near the CATs.
Also if there is a class action settlement it would stand to reason there should also probably be a recall but NTSHA knows best Haha

 

There’s not a recall but there isn’t a safety issue that’s a direct cause of the manufacturer. The frames aren’t resilient but they rust because people don’t take care of them not because of an obvious manufacturing safety defect.

 

Yea every vehicle is going to rot out when exposed to the salt and chemicals used on the roads in northern areas unless you keep it washed and coated with some kind of rust inhibitor. As far as I know Toyota is the only manufacturer to warranty frames due to rust, everyone else when your frame rots out your SOL.
I'm glad I don't live in one of those areas and have to deal with rust on every vehicle that comes into the shop.

 

Are 2009 and 10 models magically immune to the frame issues? I hope so.

 

Part of these customer service campaigns is what settlement Toyota was able to negotiate with the frame supplier. The frame plant changed hands in 2010 as part of Dana's bankruptcy amid the general auto industry crisis back then, so that factored in what remedies were offered.

Dealers aren't obligated to notify owners of customer service campaigns. Some dealers didn't like doing frame swaps because it ties up a lift for a long time.

Do you have rust holes in the frame? Remember a frame replacement isn't all peachy, basically a mechanic taking apart your truck and putting it back together again. All it takes is a bent electrical pin or cracked hose (out of the ~50 disturbed for the job) for you to have perpetual gremlins. You could also be on the hook for $2000-3000 of collateral damage parts at full dealer retail pricing.

 

Thats because Toyotas rot out faster than anything ever except International Scouts from the early 70s !
Theres a reason the other frames do not get warrantied because they arent a total pos!
I can tell you have never looked at how many pieces this frame is put together to make one portion, this is not even taking into account that the metal was treated poorly or an inferior grade.
You act like Toyota is mother theresa, trust me if they were Toyota would be giving everyone 05-10 Taco a new frame.
This has been reality check, we are through....

 

OP my understanding is that even if your truck falls into the window of frame serviceability/replacement, if you personally did not have the frame treated with the Toyota frame coating service as well as frame plug additions, then you do not qualify for the frame replacement. I could be wrong, but I believe frame replacements only went to those who had their frames serviced during the initial frame treatment servicing campaign. Maybe someone will correct me.
My truck was southern owned before I purchased it so it never received the additional frame plugs or coating protectant.
When I moved to Maryland, I paid a dealership to install the additional frame plugs from the original service campaign and then immediately had Krown oil film the frame for me, which I will continue to do on an annual basis. I think I paid $120 for the additional frame plugs as well as install. There were a lot, I wanna say 30 to 45, possibly more.

 

This is something I have been trying to figure out. In 2018 I took the truck into a dealer and they screwed me just said it was fine this tech who looked straight out of auto school did the inspection. Fast forward 1 year and half and the boxed area on drivers side had about 10 mm hole there, no way it grew that much over a year it was already there and they passed the frame upon inspection.
My understanding is only vehicles in salt states received the CRC goop treatment and my state in the Southeast is not a salt state according to the documents sent out by Toyota. The dealer never mentioned the CRC goop treatment and also never mentioned to bring the truck back in when maybe the hole would be bigger (but before the 12 years ran out).
So basically at every step this dealership screwed me and I am not the only one, there needs be a class action against Toyota and dealerships collectively to address this because ive heard my same story from other people.
I mean we are talking about an inspection process that does not even require them to take photos of the areas in question not only that it rusts from inside out in my opinion the whole inspection procedure is flawed they should be using a boroscope to inspect it.

 

I agree with your sentiments and I’m sorry to hear that they jerked you around through laziness, incompetence or both. If you’re able to start a fluid film treatment I highly recommend it. Maybe you can slow down or even cease any aggressive rusting spots from here on out, hopefully.
Or maybe through persistence Toyota corporate will hook you up.

 

Yes I have been fluid filming it but its so far gone fluid filming it is only gonna last so long. Also even though I fluid film it it is still difficult to get fluid every place that rust is, you can cover alot of it but something more like Crown service or even maybe Eastwood internal frame coating would work better.
I have not tried calling Toyota corporate but i have not heard good customer experiences from others.

 

I can't "translate" this to the numbers' and model year/particular solid dates, (I can't speak to the details of the 2005-2011 coverage) but if it helps, my son's 2005 AC/LB had the frame replaced under the campaign just before he purchased it in October of 2018 with +- 140,000 miles on the clock. They replaced MANY frame attached or related components along with the frame. Honestly, I don't see any differences from my 2014 in the physical frame itself. It looks the same: laminated area, etc. He hasn't done any real pm on it since and it has at least 200K on it now and it looks fine. Maybe a better coating on the replacement units? My 2014 has been inspected twice since I purchased it in 2021 and declared: "No trouble Found." CRC and plug kit applied the first time only. Logic would seem to dictate treating the frame with CRC during each inspection, but they don't. "Penny wise, pound foolish." The dealer advised me to bring it in for an inspection every year until 2026. That's the critical one. I know the month it was first in service so I will do that just before the gavel falls on the warranty in 2026 and I will hammer-pound away at every part of the frame I can reach. Except for the frame welds surface rust, it looked fine. Right after I got it, I painted all the weld lines with Rustoleum and coated everything with Fluid-Film.

Good luck! SOP seems to be "polite persistence" with Toyota or the dealer on this issue and others in general.

 

Sorry,but you the owner should of been inspecting the frame yourself,it only takes 10 minutes to look it over, relying on other people to do it is a mistake.
Your truck is out of the replacement time frame so Toyota is not doing anything for you now.

 

Yea dude, because Toyotas mistake means that all owners grannies, 17 year old girls should be under their vehicles inspecting. Thats what the campaign and lawsuit were supposed to do.
Do not reply to my thread if you are going to add useless comments.

 

Where most may not be able to inspect the frame themselves they should be responsible enough to pay someone competent to do it for them. Problem is most automotive owners aren’t responsible enough either. It’s the rare few that actually care enough to do it themselves or find a mechanic they trust to do it for them

 

Nope. They coated my old 2009 back in 2019 when I bought it with the CRC crap. Coating failed and frame was getting really rusty. Traded it in before the 12 year extension went out.

Had a 2014 briefly and they did the plugs and seam sealer stuff to it. Looked much improved over what they did for earlier 2nd gens.