Anyone had their rear drums changed at the dealer lately? Cost?

2013 here with 120K miles. Has anyone had their rear brakes done at the dealer lately, if so what was the cost?

My rear brakes have been sticking lately and the Ebrake cable is not releasing properly so I think they need to be done. I live in salt country and my rear drums have never been off, so I can imagine they are going to be a PITA to get off and I just don't feel like dealing with it.

Dealer quoted me up to $600 just for parts, not including the E-brake + 3-4 hours labor. Could be near $1,000. Seems high to me but I really don't want a random shop to do it, I do all my own maintenance otherwise. I prefer to stick with Toyota OEM parts, these brakes lasted me 10 years so I don't think i'll be doing them again after this.

 

IMO drums are one item you can stray from OEM and be just fine. Rear brakes are about $100 worth of parts tops for both sides

 

Damn $600 for drum pads, drum rotors and hardware. Yeah don’t do that.
See if they will allow you to supply your own parts, worth a shot if you really don’t want to do it.

 

You may not feel like dealing with it, but you are going to toss a big pile 'o bucks away at a dealer for something fairly simple.

 

One thing i would recommend is to spring for the hardware kit, no pun intended. Trying to reuse those clips on the ebrake mechanism suck. And new springs with fresh paint help to see where they are supposed to be installed lol. A rear brake replacement should take no more than 1 hour per side, If the dealer is trying to book you longer on that they’re really trying to get one over on you.

 

pull the drums and give everything a shot of brakleen, my '13 still has the original shoes with 123K miles on em, they still look new.

 

No dealer or shop lets you bring your own parts.
If rear is a mess like mine was then all parts may require changing - once in there might as well.
Did complete rear brakes parts cost was $366 before 15% off at Advance so $310.
Drums 2 x 112.
Shoes 56.
Spring kit 32.
wheel cyl 2 x 27.
Everything has gone up. You can order online and may save a few bucks but freight cost also up so have to make sure of that too.
If you have the time DIY. Here are a few pics of what's back there and why your parking brake is probably sticking (rusted/frozen pivot point).
Rear Brake Replacement Tips | Tacoma World

 

Find a reputable independent shop and you'll pay less than half that.

 

I'll bet most of the problem is a bad parking cable. They get sticky inside and won't release

 

2011 ~105k miles. rear pads still good (original). Fronts brakes have been done 3 times.

 

Where are you getting your work done? lol

Dealer will always let you bring OEM parts, some will even let you bring non-OEM with the stipulation that anything that might go wrong is not their liability.

I've never had an independent shop refuse to let me bring my own parts, nor have I heard of this happening to anyone (assuming it's the right part)

OP, I paid about $400 for mine at an independent offroad shop. their quote seems exorbitantly high...but it is a dealer so who knows.

 

This ^

Living in MA you'll have some rusty hardware to deal with replacing those. The one bolt on top of the frame under the cab is a real PIA if its rusted. Also I can just about guarantee the drum adjusters need to be taken apart, cleaned, and lubed

Edit: parking cables were about $80 each when I ordered this summer

 

That's not true at all. I was a service manager for many years, both indy shops and 2 Toyota dealers. I would say 70% of places don't let you bring your own parts. Same with most dealers. Even OEM parts they won't allow. Both dealers I worked at had a strict no customer provided parts policy. The Toyota dealers would even use aftermarket parts to save customers money, but still had to be purchased through the dealer.

It's not worth the finger pointing if something goes wrong, plus most shops rely on parts mark up to make money.

 

We never let people bring their own parts. It cuts into profit and creates time wasting bullshit when the parts don't fit or don't work.

If you're looking for bargain basement prices don't call me

 

Not worth the awkward moment when the part is wrong, and the car is stuck on the lift and customer expects to wait 3 days for the part to be shipped again when I can just call the local napa and have it there in an hour for only a few more bucks.

Or the guy who bought $9 ebay brake pads, and then bitches when his brakes squeak.

 

That's wild. Maybe because I'm in socal where the tuner culture is rampant, so the industry is more understanding? Never had a dealership turn me away on any of my previous cars when I brought the correct parts, and to this day I still bring in parts for my truck to my current shop where I have work done rather than go through them to buy it. Maybe that's why the guy always gives me an attitude when I call to make an appointment lol.

Does bringing in OEM parts cut into dealer profits? figured the price for parts is the same, so it wouldn't make a difference. Always brought my own to avoid the risk of the dealership being out of stock. At worst, they would just tell me whatever I was having done wasn't covered by any warranty through them.

 

It cuts their profit assuming you purchased them somewhere else. There are a ton of online OEM dealers that sell parts for much less than retail.

 

So then what would be the issue of buying an OEM part from an online OEM dealer, then bringing it in to install to a local dealership?

In my scenario of bringing OEM parts to a dealership, that's how I used to do it. Buy from dealer store online, then bring to local dealer to install.

 

The dealer loses out on parts markup. It's a big chunk of how they make their money.

Plus, if the part is defective the dealer has no way to warranty the part and then the finger pointing begins.

Say you bring your own OEM rotors you ordered online, during shipping they were dropped a dozen times but look to have no issue by the naked eye. Dealers install them and the truck instantly has a brake pulsation. They measure runout and see the rotors are no good. What happens then? If the dealer had provided the parts, the service writer walks back to parts and just get another set, no big deal. But now the customer who provided the parts has to wait for another set to be shipped and has to waste the dealers time of doing another brake job.

Obviously, this doesn't happen that way all the time but it's not worth the headache with the customer.

Remember that most people have zero knowledge on auto mechanics so trying to explain to them their online parts are defective can be a losing battle that just turns into a mess.

 

Which aligns with a lot of TW members' reports of rear brakes that don't contribute much to overall braking due to not being properly adjusted. A hybrid car's brakes should last over 100K miles, a Tacoma, not so much if the brakes are actually helping to slowing down the vehicle.