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2003 Tacoma frame just replaced and 2 problems, resistance from Dealer

Discussion in '1st Gen. Tacomas (1995-2004)' started by ugmold, Dec 12, 2016.

  1. Dec 12, 2016 at 1:12 PM
    #41
    T4RFTMFW

    T4RFTMFW Well-Known Member

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    I'd still think it's worthwhile to see if the dealer is willing to play ball with you and either discount the parts or the labor, just be mindful if you are going to end up having them install replacements that they may not accept customer supplied parts. Clear that up with them before you order anything.

    Same goes for any other shop you might have in mind for the work.
     
    99SuperTaco4x4 likes this.
  2. Dec 12, 2016 at 7:49 PM
    #42
    tony2018

    tony2018 Well-Known Member

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    parts are expensive? sell the truck, get a newer model. that way you'll be able to buy cheap parts elsewhere.
     
  3. Dec 12, 2016 at 8:13 PM
    #43
    chaosrob

    chaosrob Well-Known Member

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    Just replace your lines.....Sometimes when you touch old stuff it breaks, it is the way of working on and/or restoring old vehicles. Complaining about replacing old hoses on a 10+ year old truck is a little odd to me. If the e-brake cable comes out a little too far adjust the linkage. I am having a hard time falling on your side of the fence here
     
  4. Dec 12, 2016 at 8:39 PM
    #44
    mlcc

    mlcc Well-Known Member

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    Post pics of the hoses
     
  5. Dec 13, 2016 at 7:33 AM
    #45
    Ridgerunner

    Ridgerunner Well-Known Member

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    Bullshit. Some of you here seem to have trouble grasping the idea that the frame problem was not the truck owner's fault, it was Toyota's fault. My truck is 16 years old and all the frame-related peripherals are in perfect working order. If I had to have my frame yanked and Toyota had to upset everything down there to do it damaging what was otherwise in perfect working order, because of their negligent frame foible, then it's on them to correct the peripheral system they violated to get it done, not on me.
    IE-a electrical company installed dangerous wiring that flames with too much amp draw because they forgot to provide ground. So they rip the wall out to replace the faulty stuff and make a ground, but then say it's on the homeowner to foot the bill for a new wall. You think that's fair?
     
  6. Dec 13, 2016 at 11:19 AM
    #46
    chaosrob

    chaosrob Well-Known Member

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    Well at least you can keep your opinion classy
     
  7. Dec 13, 2016 at 11:25 AM
    #47
    eon_blue

    eon_blue Okayest Member

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    Lol, because its in no way Toyota's fault that they built these trucks with notoriously rust-prone frames and had to issue a massive international recall, nope... :rolleyes:

    They didn't give him a new frame out of the goodness of their corporate hearts, they did it because they were at fault from the get-go. If they screwed up something else while in the process of fixing their mistake, that's on them too.

    This isn't a 'look a gift horse in the mouth' situation, he wasn't given a gift. This is about Toyota doing what's right.
     
    ugmold[OP] and PROseur like this.
  8. Dec 13, 2016 at 11:30 AM
    #48
    ugmold

    ugmold [OP] Well-Known Member

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    As SOSHeloPilot said "They have a lot of liabilty changing a frame and should make you happy." Agreed.

    I have a 1970 VW Bus I work on all the time, I realize fixing something results in inadvertently breaking something else, it is the nature of the beast, happens all the time. They created this problem and they should fix it.

    Now I also need to get this fixed no matter what, it is f'ing cold here now and the leak I am detecting (could be wrong) is at the pressure lines connection, way in where you can't get at it easily, at least that is where the spot in the driveway is, the Service guy, who to me doesn't seem like he could change a tire himself, said it is the rubber that is leaking. I don't have a garage or even a paved driveway so in this case I'd rather have someone else do it.

    Ok, so to prepare myself I'm going to go buy a pressure line (nobody seems to carry the return line) put it behind the seat and be ready if I need to negotiate. Like
    DCSBFTMFW said they might not want to use the parts, but I can return them to O'Reilly.

    Now chaosrob said on the emergency brake to just adjust the linkage. This pretty much what I thought. The word I got back from mechanic is that the brakes would lock up....BS. I think they used the wrong cable, but they said they would "have a look" at this.

    The worst part of this is how 2 faced the service person was. He was my best friend when I brought it in (a week commissions!) Then when the problem happened he literally becomes a liar. He told me that he said he offered to change the lines for short money and you said no. BS, never happened. He also keeps claiming he left all this pertinent info on a phone message I never got. I called him hours after the "message" he left and told him I never got and he never reiterated anything. He acted like the frame was a gift. No it was recalled by The Company, and you got paid. I shouldn't have a new problem because of the work the dealership did.

    I have not heard back from the Service Manager who I emailed either.
     
  9. Dec 13, 2016 at 11:43 AM
    #49
    Maestro

    Maestro Well-Known Member

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    Swallow your pride and replace the crap that was about to rot-out anyway.

    That's life, sometimes these things happen and you cannot always expect a completely fair world with clearly defined rules and responsibilities.

    You might be pissed for a few days afterward, but that will fade.
     
  10. Dec 13, 2016 at 12:34 PM
    #50
    mlcc

    mlcc Well-Known Member

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  11. Dec 13, 2016 at 1:14 PM
    #51
    ugmold

    ugmold [OP] Well-Known Member

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    Well here is a look when I first got the truck back.
    I will take a couple of pics of the hoses in the morning before I go to the dealer (I have also been dealing with No Heat/broken Boiler at the same time, which just got fixed today). They don't look bad to me from what I can see, but the lower part is the problem is and is the most difficult to see. I picked up a new pressure hose from O'Reilly this afternoon.
     
  12. Dec 13, 2016 at 2:15 PM
    #52
    CD20H

    CD20H Well-Known Member

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    Toyota Announces Customer Support Program For 1995-2000 Tacoma Pickups
    March 07, 2008
    March 7, 2008 - Torrance, CA - Toyota Motor Sales (TMS) U.S.A., Inc. will launch a Customer Support Program to extend warranty coverage on certain 1995 through 2000 model year Tacoma truck frames.

    Toyota has received reports regarding a small number of Tacoma vehicles exhibiting excessive corrosion of the frame, causing perforation of the metal. The frames of some vehicles may not have adequate corrosion protection. When exposed to severe environmental conditions, including accumulation of road salts, these vehicles may develop corrosion beyond normal surface rust commonly found on metal after years of exposure.

    Instances of this condition are isolated and largely confined to states which use salt for winter de-icing of roads. However, to assure customers of its commitment to satisfaction, Toyota is extending a rust perforation warranty covering 1995 to 2000 Tacoma truck frames for a period of 15 years from original sale, with no mileage limitation, for corrosion damage resulting in perforation of the frame material.

    Should a customer's vehicle experience this condition, they will be requested to present it to any Toyota dealer for inspection. Upon confirmation of rust perforation, Toyota will, at its option, repair or repurchase the vehicle. If it is determined that no rust perforation is present, the extended warranty will be in effect for 15 years from original sale.

    It is important to note that this is not a recall or special service campaign. The extended frame corrosion warranty provides goodwill assistance to owners who have experienced, or may encounter, frame problems as a direct result of rust perforation. Owners will be notified by first class mail beginning mid-March 2008. Customers with questions or concerns should contact the Toyota Customer Experience Center at 1-800-331-4331.
     
  13. Dec 13, 2016 at 2:27 PM
    #53
    TooMuchToDo

    TooMuchToDo Well-Known Member

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    ...we'll get there.
    The rust issues were due to shitty steel sourcing. not due to owner error. still toyota's fault even if they didn't label it a "recall" or "special service campaign".
     
    ugmold[OP] likes this.
  14. Dec 13, 2016 at 2:49 PM
    #54
    ugmold

    ugmold [OP] Well-Known Member

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    RE: Toyota Announces Customer Support Program For 1995-2000 Tacoma Pickups

    Mine is a 2003
     
  15. Dec 13, 2016 at 3:05 PM
    #55
    CD20H

    CD20H Well-Known Member

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    Toyota extended the " goodwill assistance " to 2004. Hence why they honored the program to replace your 2003 frame.
     
  16. Dec 13, 2016 at 3:10 PM
    #56
    ugmold

    ugmold [OP] Well-Known Member

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    It started as a goodwill assistance to avoid a tarnished reputation which turns into "Sales". My vehicle was recalled by Toyota, the Companies decision, I'm not suing the Company or anything, just trying to remedy my problem. You are from Texas, this is not something you have to deal like we do in the NE snow and salt on the roads, why bother trolling?
     
  17. Dec 13, 2016 at 3:33 PM
    #57
    CD20H

    CD20H Well-Known Member

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    You are correct, we Texans do not have the problem and the frame rust program does not cover vehicles bought in Texas. My frame could rust to nothing and I am royally screwed.
    I wasn't trying to offend you or anyone else. It was a suggestion. Honestly, I don't care what you do. Go back to the dealership and cause a ruckus over leaking power steering hoses and a maladjusted parking brake.
    I am TRYING TO HELP. Trolling is what kids do.
     
  18. Dec 13, 2016 at 3:59 PM
    #58
    JeffP213

    JeffP213 I used to do mods. I still do, but I used to, too

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    Where did you help? I must have missed the post where you did that. We get it, you're a man who knows how to take care of shit, move along.
     
    ugmold[OP] likes this.
  19. Dec 13, 2016 at 4:00 PM
    #59
    CD20H

    CD20H Well-Known Member

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    You do the same.
     
  20. Dec 13, 2016 at 5:29 PM
    #60
    tony2018

    tony2018 Well-Known Member

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    OP,when was the last time you replaced the hose?
     

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