From the onset I purchased a digital thermometer from Qooltek and it arrived quickly, but the unit did not function as it was supposed to, and the instructions were "very vague" to say the least. Upon making my initial review, I received an email from "Rose" at Qooltek explaining the situation to me and that I had apparently received a non-functioning unit.
Rose explained to me that the reading "Lo" means the unit is bad. She informed me that they would send me a brand new thermometer. The following is my update on said thermometer:
"Product update. Upon posting initial review, I was contacted by "Rose" from Qooltek and she told me that I had received a defective thermometer and that they would make it right by sending me out a new unit. I was impressed that companies DO actually read their customer reviews of products. Rose explained to me via email that if digital readout was depicting Lo....then the unit was defective. "
"Anyway, Rose did send a brand new unit out and I am happy to say that it arrived intact and it works quite well. I use this thermometer to check water temperature in pex line coming from wood boiler outside into my basement."
"My initial review has been upgraded to "I highly recommend this company and their products". Instructions can be found on their website and to be honest, not much to read except how to change from Fahrenheit to Celsius. Rose explained to me that the probe head does NOT have to be inserted dead on...it can lie next to what ever it is you are checking on temp. Enough babbling. Qooltek made good on their product and Rose was indeed a pleasure to chat with and she will make whatever issues you had...right. I highly recommend Qooltek."
Upon receiving the new thermometer, my STAR rating goes to a HIGH FIVE!
| Brand | Qooltek |
|---|---|
| Special Feature | Large Display, Fast Refresh |
| Color | Black |
| Age Range (Description) | Adult |
| Outer Material | Metal |
| Specification Met | RoHS |
| Display Type | LCD |
| Product Care Instructions | Wipe Clean |
| Unit Count | 1.0 Count |
| Power Source | Battery Powered |
| Number of Batteries | 1 LR44 batteries required. (included) |
| Item Length | 48 Millimeters |
| Upper Temperature Rating | 199 Degrees Fahrenheit |
| Response Time | 500 Milliseconds |
| Reusability | Reusable |
| Resolution | 0.1 degrees fahrenheit |
| Brand Name | Qooltek |
| Item Weight | 0.81 ounces |
| Batteries | 1 LR44 batteries required. (included) |
| Is Discontinued By Manufacturer | No |
| Part Number | 050-004 |
| Special Features | Large Display, Fast Refresh |
| Material Type | Plastic + LCD |
| Batteries Included? | Yes |
| Batteries Required? | Yes |
| Battery Cell Type | Zinc Carbon |
